https://www.fradeo.com/de/kandidaten/deutsch-franzoesische-stellenangebote/account-manager-m-f-x
userlike UG
YOUR MISSION
- You present our vision of modern customer communication and the advantages of Userlike to our customers
- You accompany our existing customers in their growth and build a long-term partnership with them.
- You advise our existing customers on new features and always have a good sense for their needs.
- As an interface to our Professional Services department, you lead webinars and participate in on-site events.
- The constant maintenance of our CRM system is a matter of course for you.
YOUR PROFILE
- You have first experience with B2B customer communication
- Ideally, you have some professional experience in account management in the IT industry.
- You are empathic and have an understanding of customer needs.
- You value a high quality and customer satisfaction
- You are characterized by a structured and goal-oriented way of working.
- You have a technical affinity and interest in SaaS products.
- You are fluent in German, English and French (written and spoken).
WHAT WE OFFER:
- We invest in you with a development budget per year to attend workshops, online courses, books, magazines, conferences and more
- Flexible working hours, home office option, 28 vacation days incl. up to five educational vacation days
- As part of our cross-functional team, help shape and drive forward cross-departmental issues
- We support you with our company pension plan
- A bright and modern office in the heart of Cologne, extras such as free drinks and fruit, high-end technical equipment (Apple), come as you are - dress how you feel comfortable
- Working in ambitious, interdisciplinary and international teams with a touch of Silicon Valley, team events, an annual retreat, cross-organizational team events in Sweden with Lime Technologies, team lunch once a month
ABOUT US
If you would like to influence the communication of the future with your work, then become part of our team!