https://www.fradeo.com/de/kandidaten/deutsch-franzoesische-stellenangebote/internship-customer-support-bras-droit
Sensaterra
‘Happiness is a hot drink on a cold day’
About
Because we know how important a hot drink is to everybody’s routine!
The website is launched the 26.02.2021 so you will join our Start-Up from the beginning and grow with us!
Our values:
Job description
Customer Support : You will be in charge of the before and after sales regarding our customers or potential customers: give advice on their product researches, and guide them on the full purchasing journey. You will also help the customer on the after-sales to make sure to keep a 100% satisfaction rate on Sensaterra.
Management & department development: you will create from scratch the Customer Support department: find the right tools, create the right process, optimize these process, create a good collaboration with other department, and manage this department at European Level.
Support to CEO: You will work directly with one of the CEO on several tasks: customer support, product development, account management and more: gather information, find best solution and spread to other teams.
Required profile
- You are fond of challenges; you are proactive and ultra-motivated by being invested in an ambitious start-up launch and growth
- You are a POSITIVE person: there is no problem, only solution!
- You already have sales or customer support experience (or feel you can do it!)
- You enjoy human relations. You are dynamic and have the smile 😊
- You have a native level speaking at least in two of these three languages: FRENCH/GERMAN/ITALIAN
- You are good in English
- You are passionate or just very curious about the hot beverages market
Additional benefits
- Office in the center of Paris: Sentier, the ‘French Silicon Valley’
- Opportunity to become one of the1st employee of a fast-growing startup and create everything from scratch
- Opportunity to sign a full-time job at the end of the 6-month internship
- Sharing offices with 3 other companies which are mainly hiring international profiles (you will meet a lot of French speaking people!)
- Opportunity to learn from people that faced the same issues to grow their businesses in Europe
- Fully-equipped office with, of course, high-quality free hot drinks 😊
- Remuneration: 700 € / month
- 50 % Navigo (transportation pass)
- Good work life balance