Quality Manager (m/w/d)

• Hamburg (state)
• 9. November 2021
• Ref. FRDJOB2021042912382864

AAA GmbH

Main missions 

• Ensure the daily monitoring of the implementation of the company's policy
• Ensure the management of QMS working documents and records
• Elaborate and / or pilot action plans with staff and various partners
• Propose corrective and preventive actions
• Monitor results Supplier quality if necessary
• Propose areas for improvement
• Animate and manage risk analyses
• Write quality documents specific to each activity
• Ensuring the dissemination of information

• Interface with customers to ensure compliance with customer, product or service requirements.
• Leading working groups.
• Ensure the management of the calibration and / or verification of Monitoring and Measuring Equipment (MMEE)
• Participate in the improvement of manufacturing processes, organization of production and production equipment
• Participate in the definition of manufacturing methods
• Coordinate quality plans
• Ensuring the management of non-conformities (NC), Customer Complaints (CR) and improvement actions.

• Provide training for existing or new staff in the evolution of the Quality approach, special processes and their correct application. 
• Identify the department's training needs 
• Ensure tutoring according to the needs of employees on its activities to ensure the maintenance and evolution of skills & multi-skills

• Leading and managing quality teams
• To be the interface between the various quality, purchasing, customer, supplier, platform manager and quality department actors.
• Carry out the professional interviews of his n-1 
• Draw up an internal communication plan on the actions carried out within the framework of [the quality approach] Ensure compliance with [the AAA managerial charter]. 
• Respect and enforce [equal] obligations in terms of labor regulations

• Employees are treated equally and they receive a warm welcome
• Support for all the members of the team from the moment of their integration. 
• The Health and Safety of the employees and alert the HR and HSE departments and its hierarchy, if necessary

• Provide tutoring According to the needs of employees on its activities in order to ensure the maintenance and evolution of skills and versatility.

• Participate in the implementation of indicators and associated objectives to complete the reporting process.
• Feed and transmit the dashboards (indicators
• Monitoring the implementation of quality improvement plans
• Inform the Quality Department of any non-conformistes revealed.
• To liaise with the customer for any question related to Quality. 
• Participate with the commercial and technical functions in the follow-up of the exchanges with the customer and help these functions in [understanding the explicit and implicit needs of the customer]. 
• Reporting to the QD on the operation of the QMS, 
• Participate in offer and order reviews with the relevant functions
• Participate in the evaluation of suppliers and Subcontractors with relevant functions

• Implement and enforce the QMS in force and ensure that it is implemented and maintained at all levels of the entity 
• Carry out reviews of procedures, processes and instructions in force and ensure their correct application. 
• Participate in Quality meetings, process reviews and AAA Group Quality Committees.
• Leading, preparing and responding to audits (internal, client and third party) 
• Coordinate all Quality actions. 
• Ensure Quality records. 
• Ensure the allocation and management of control marks. 
• Pilot the processes and monitor the indicators relating to its activity and decided by the QD. 
• Ensure compliance with the health and safety rules specific to its activities as well as the Company's internal regulations. Use personal and environmental protection equipment. 
• Carry out internal and supplier audits, if qualified

• Alerting the Quality Department of any malfunctioning
• Stop and control the delivery of any NC product 
• Resolve any quality issue

Pre-requisites-profile

• Completed studies and at least two years of experience in the technical field, e.g. as a quality engineer (m/f/d) 
• Several years of relevant work in quality management
• Very good knowledge in the application of quality methods
• Knowledge of international aviation
• Written skills, ability to analyze and summarize, rigorous and precise, people skills, ability to work as part of a team, independent, curious and organized.
• Strong knowledge of French and English
• Individual responsibility