Customer Service Specialist (m/f/d) | French speaking

YOUR MISSION

In our Technical Customer Support department, you will be responsible for clarifying technical orders in dialog with our customers and for the graphic processing and work preparation of production orders:

• You are the contact person for our customers on the individual production of precision tools for technical printing
• After order entry, you prepare technical drawing for the production process
• Together with your team, you will work closely with associated departments such as production and sales
• Together we ensure maximum customer satisfaction and the highest quality standards

YOUR PROFILE

• You are passionate about combining technical design with customer interaction.
• You work independently, with accuracy and a clear sense of purpose.
• You are familiar with or eager to learn CAD software.
• You are proficient in standard software such as Microsoft Office.
• You enjoy engaging with customers – a sales-driven mindset is not required.
• You stand out through your team spirit, initiative, and strong customer- and service-oriented attitude.
• You are fluent in French, both spoken and written.

WHY US?

• An exciting, future-oriented working environment with lots of creative and development opportunities in an expanding company
• A great, motivated and appreciative team that pulls together flat hierarchies, a modern corporate culture and short and uncomplicated communication channels
• An attractive  package with additional benefits, a wide range of team events, continuous training and development opportunities
• A detailed onboarding process and mentors who will support and coach you