https://www.fradeo.com/fr/candidats/offres-emploi-franco-allemandes/french-and-flemish-customer-support

French and Flemish customer support

  • Lisbon
  • 14 mai 2019
  • Réf. FRDJOB2019051240
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Multilingual Jobs Worldwide

We are a professional Multilingual recruitment specialist, with headquarters in Barcelona, focused on connecting candidates from all over the world with international businesses.

Our strength is our power team of recruiters, all native in a specific language, which interact at a personal and human level understanding better who they have in front of them.

Our ambition is to match the most exciting jobs with the best candidates who apply to use their native language as a unique competence within an International environment.

We find the best solutions to suit every clients’ needs when it comes to advertising available positions and to build a relationships and visibility to our seeking candidates.
We are now looking for a French & Dutch/Flemish speaker for our client in Lisbon, Portugal! Do you want to work with customer service using your language skills? Then we would love to hear from you! 

Responsibilities 
  • Reply and support  our subscribers through  phone and email  on their queries, doubts and questions about the product
  • Register all interactions within a ticketing tool
  • Support Shops selling our products on their doubts and technical queries.
  • Monitor our Applications and chase costumers for contract signing. 
You are/have 
  • Basic Technical skills
  • Interpersonal Skills
  • Communication Skills
  • Networking Skills
  • Customer Orientation
  • Conflict Resolution Skills
  • Problem Solving Skills
  • Presentation Skills
Salary Conditions 
  • Base Salary: 11.200,00€ (800€ * 14 months) 
  • Lunch Allowance: 133€ (6,65€ *20 days - Paid in Euroticket à la card – tax-free) 
  • Shift Allowance: 39,84€ / Monthly 
  • Language Bonus: 200€ / French / 300 / Dutch / Monthly (*14 months) 
  • Company Benefits: Life Insurance + Health Insurance since day 1 (extensible to spouse and children) 
Monthly Gross Salary: 1339.84€ + Lunch Allowance of 133€ (this is a net value already as it doesn’t suffer taxes) in a Euroticket card