https://www.fradeo.com/fr/candidats/offres-emploi-franco-allemandes/german-customer-service-agent-785ad8f0-fb7f-42a7-a411-758f34b8caf6

German Customer Service Agent, Athens

  • Athens
  • 25 juin 2019
  • Réf. FRDJOB2019041099
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Multilingual Jobs Worldwide

We are a professional Multilingual recruitment specialist, with headquarters in Barcelona, focused on connecting candidates from all over the world with international businesses.

Our strength is our power team of recruiters, all native in a specific language, which interact at a personal and human level understanding better who they have in front of them.

Our ambition is to match the most exciting jobs with the best candidates who apply to use their native language as a unique competence within an International environment.

We find the best solutions to suit every clients’ needs when it comes to advertising available positions and to build a relationships and visibility to our seeking candidates.

Why live and work in Athens, Greece? 

Our partner is the market leader in Customer Care Services. They were awarded as the “Best Multi-Lingual Contact Center in Europe, 2017” and as a “Great Place to Work, 2017” in Greece. 

Their continuously growing international family consists of 6,300 dedicated employees that provide top quality first line customer service & technical support for leading companies in 36 languages. More than 91 nationalities make their working environment the most interesting multicultural one found in Greece. 

Join them and enjoy one of the sunniest Mediterranean countries. Greece is the place where you can find the whole world in a miniature. Join now our partner as a German speaker! Discover yourself the beauty of the Greek nature! Taste their famous kitchen! The history of 3.000 years is harmonized with a modern and pleasant place to live and work!

 You will be asked to: 
  • Interact effectively with existing customers via Calls, E mails or Chat in both German and English.
  • Handle customers’ complaints and issues with patience and empathy.
  • Be able to solve efficiently all the technical issues.
  • Record details of customer contacts and actions taken.
Benefits: 
  • Competitive monthly salary as well as a monthly performance bonus
  • Excellent relocation support: Flight ticket, accommodation for 2 weeks and help in many other things
  • Extra payment for Night shifts, Overtime, Greek Holidays & Sundays
  • Ongoing paid training using the latest technologies
  • Both private and public health insurance coverage
  • In house doctor
  • On site canteen
  • Casual dress code
  • Employee Relations team to help new hires integrate in the Greek lifestyle and culture
  • Fun team activities inside and outside the company
  • Lots of benefits and discounts for all their employees