https://www.fradeo.com/fr/candidats/offres-emploi-franco-allemandes/german-technical-advisor
German Technical Advisor, Lisbon
- Lisbon
- 25 juin 2019
- Réf. FRDJOB2019041103
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Multilingual Jobs Worldwide
We are a professional Multilingual recruitment specialist, with headquarters in Barcelona, focused on connecting candidates from all over the world with international businesses.
Our strength is our power team of recruiters, all native in a specific language, which interact at a personal and human level understanding better who they have in front of them.
Our ambition is to match the most exciting jobs with the best candidates who apply to use their native language as a unique competence within an International environment.
We find the best solutions to suit every clients’ needs when it comes to advertising available positions and to build a relationships and visibility to our seeking candidates.
Why Lisbon?
Lisbon is the capital of Portugal and has about 500,000 inhabitants in the central part of the city, and around 2.8 million in the entire metropolitan area. In Lisbon there is everything possible to do! It is a city close to the sea, offering great shopping, nightlife and an amazing cultural heritage and many beautiful buildings. In Portugal's "riviera" west of Lisbon, the popular bathing resorts of Estoril and Cascais are located. In Estoril, there is also one of Europe's largest casinos. Lisbon, for a great part of the year, offers a warm climate and a warm weather. This is one of many reasons that Lisbon has become one of the most popular destinations for European travelers. The climate has what is called the subtropical - Mediterranean climate, which means that it is mild winters and hot summer. Lisbon has just gotta wish for: sun, warmth, good nightlife, relaxed living, shopping, culture, big city, parks and surely surfing!
About our client
Do you want to join the Great Place to Work? As a customer advisor, you will be responsible for handling customer inquiries, from product advice to reviewing order transactions. We guarantee a great work environment, as well as the best work conditions and courses to help you achieve your goals.
JOB DESCRIPTION
As a Technical Advisor your role is, together with your team, to handle customer issues with empathy and efficiency. Besides speaking your native language, you also need to be fluent in English.
The role consist in handling and responding to end-users’ requests through multiple contact channels (phone, e-mail, chat).
It requires maintaining solid customer relationships by handling their questions and concerns with speed and professionalism. Also, performing data entry and use of software programs.
JOB REQUIREMENTS
- Being native/fluent in German and English in a communicative level.
- Politeness, courtesy and good communication skills.
- Time management and multitasking abilities.
- Ability to work in groups.
- Flexibility in working hours and ability to work in shifts.
- Software skills.
WHAT WE OFFER
- Relocation package that includes: Airplane tickets, 2 weeks free accomodation, agency support to find a new place to stay, taxi from the airport.
- Free support from the Employee Relations department during the hiring process, with regards to your Social Security number, Health Insurance (IKA), Tax Number, and Bank account, etc.
- Paid trainings to keep you up to date on products and procedures.
- In-house doctor and medical insurance.
- Excellent career advancement opportunities.
- International working environment.
- Company-organized festivals, parties, excursions etc. throughout the year.
- Discounts for our employees all over Athens.
