https://www.fradeo.com/fr/candidats/offres-emploi-franco-allemandes/internal-software-sales-support-and-customer-care
Internal Software Sales Support and Customer Care
- Paris (dept.)
- 17 septembre 2019
- Réf. FRDJOB2019091707121652
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ISIS Papyrus France
Do you strive for great customer experience? Are you passionate about creating a Wow Effect for new and existing customers?
Papyrus digital Software Platform: Al-powered, Robotic process automation, standard software and framework solutions. Our innovative platform product helps customers to automate processes and to empower knowledge workers in the backoffice. We are proud to excite customers like Dow Jones, WellCare Health Plans, Zurich Insurance, Citibank, Lufthansa, Wyndham and many others. Apply now and be part of our motivated and talented international team.
ISIS Papyrus is a market-leading international software house with sales, development and support offices in North America, Europe and Asia-Pacific. We offer a versatile product offering implementing the Papyrus Platform as a total integrated solution for inbound and outbound business documents in large enterprise and public sector organizations. As part of our worldwide staff of 350, we are looking for someone special to join our local team in Paris/France who are serving the French region.
Based on our continued growth after 30 years in business, we are offering the following job position to support growth in our french office in Paris. The Customer Service/Sales Support position offers diverse responsibilities. ISIS Papyrus is looking for motivated and dependable individuals to play important roles in Administrative Support and Customer Service.
Job Requirements
Perform a wide array of tasks, pre-sales activity to current clients, creating quotes to typing invoices to mailing sales-related documents to answering phones and forwarding messages. You need to be professional, friendly and able to get along well with others.
Primary Duties and Responsibilities:
- extensive telephone and client interactions
- software maintenance orders and invoicing
- updating the customer database
- consultancy services logistics and invoicing
- support organization of tradeshows and Open House conference
- promote training workshops to customers and support participants
- provide excellent and caring service to our customers
Minimum Requirements:
- 3+ years of experience in Customer Service - preferably in the Software industry
- Computer literate in Microsoft Excel and Word
- Ability to adapt to a rapidly changing environment
- Ability to work collaboratively with colleagues and team members to create a result driven, team oriented environment
- Excellent communication and organization skills
Why join ISIS Papyrus Software?
You will work in a professional and highly motivated international team as a part of the well-established and successful ISIS Papyrus Group. We will provide intensive Training on the job (the position is explicitly suitable for career changers)
Global Leader in Customer Communication Management with flat hierarchy and open culture Open-Door policy, learning from each other, facing challenges and celebrating success together as a team.
We offer an attractive remuneration package for a job with fun factor and strong increase of competences and experiences.
