https://www.fradeo.com/fr/candidats/offres-emploi-franco-allemandes/service-delivery-manager-m-f-d-munchen
GreenCom Networks
At the earliest date possible we are eager to extend our commercial team. Are you a home energy management, heating or e-mobility product manager keen to make a GreenTech impact? Join GreenCom Networks to shape the future of residential renewable energy!
To deliver to our increasing list of international energy customers, we are looking for a
Missions
- Own the overall accountability for the end-to-end delivery of assigned accounts and projects – this includes actively shaping and co-creating our clients’ innovative products based on GreenCom’s capabilities
- Manage all aspects of GreenCom’s solution implementation to customers internationally – from requirement shaping to successful market introduction
- Work with the development team in the south of France to ensure high-quality delivery of GreenCom’s platform services
- Interact closely with GreenCom’s product development team to consult customers based on our product strategy and insights and provide real-life feedback to improve GreenCom’s products
- Look for sales opportunities and work with the sales team to drive growth, quality, and customer satisfaction
- Ensure proper communication – internally and externally
- Maintain high visibility into issues affecting customer satisfaction
- Make sure we find solutions to all obstacles along the way
- Coordinate the beta and acceptance tests and manage training and handover to the support team
Profile
- Capability of structuring discussions and turning customer requirements into structured use cases in the context of decentralised energy management
- Strong interpersonal and intercultural skills – applied at both start-up and corporate environments
- Several years of working experience in the energy / IoT or other relevant domains
- Multi-tasking, structured working style, identify overall dependencies
- Proficiency in state-of-the-art office tools (e.g., MS Office)
- Excellent oral and written communication skills
- Project management skills including tracking, reporting, and resource management
- Fluent in spoken and written English and German. French would be a great benefit
We offer
- Actively shape the future of the residential renewable energy landscape
- Follow a firm mandate to create impact
- Use flexible working hours and working location
- Be part of a driven, smart, and fun team
- Join an international and entrepreneurial organisation at the forefront of our future energy system
- Enjoy competitive remuneration and working conditions