https://www.fradeo.com/de/kandidaten/deutsch-franzoesische-stellenangebote/german-collection-officer
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Are you service-oriented, eager to learn, positive and motivated?
Why move to Berlin?
About the position
- Contacting customer that are past due over calls and e-mail
- Negotiating and motivating customers to repay their debts
Determine customers’ reasons for delays in payments - Establishing agreements on debt payments, based on customers' financial situations
- Constant monitoring of payment agreements
- Finding and updating data to debtors (skip tracing)
- Registering collection activities in computer system
You are/have:
- Native (or near native) level of German with a high level of English
- Minimum Secondary Education
- At least one year of experience in Debt Recovery or Account receivables
(Overdue Portfolio is welcome but it is not considered a precondition) - Knowledge of Customer Service and Debt Recovery is considered a plus
- Proficiency with Microsoft Office for Windows (Outlook, Word, and Excel)
- Excellent communication skills, both in speaking and writing
- Structured, precise and able to work under pressure
- Fulltime contract with fixed salary and monthly bonus
- Free public transportation ticket
- Daily drinks & fruits and gym membership
- Stylish, modern office with state-of-the-art technology
- Fun, international environment with regular team activities
- Different training programs to support your personal and professional development
- Working in a fast growing, international finance company