French Community Manager Social Media Platform

  • Berlin (city)
  • 6. April 2022
  • Ref. FRDJOB2022040514384269
Diese Anzeige wurde archiviert

Workstation AG

  • We are Work in Berlin Recruitment Agency and part of Workstation AG
  • We are one of the successful international recruitment companies in the German capital
  • For our clients we continuously search for talented customer service agents / call agents (m/f/d) for multilingual customer support in word and text
  • Our principles and experience are assets for us – honesty, reliability and mutual trust
  • Our customers offer countless opportunities for employees to sharpen their skills, push limits and uncover their potential
For our new client, the largest social media platform in the world, their 400-strong team is looking for several visionary designers for the french customer service. Enjoy working as a Community Manager (m / f / d) since you are the bridge builder between the platform and its clients. You convince through your uniqueness, your originality and your personality. Your passion for customer service transforms every contact into a personal and excellent customer service experience. You are your own manager for customer success and you are enthusiastic about communities and communication.

Your job as a Community Manager:

  • You advise small and medium-sized companies (SMB) on advertising solutions and the management of advertisements
  • You provide Post Sales Support, showing the benefits of advertising solutions
  • When answering customer inquiries, you use all communication channels such as voice, font editing and customer touchpoints in the social network

You bring along enthusiasm to be part of the customer support team:

  • A business education or comparable work experience
  • Excellent written and oral communication skills
  • Fluent in French and good command of English( least B2 level)
  • Social Media Advert Product knowledge or at least an affinity for Digital Advertising
  • Problem solver, multitasker and accustomed under pressure to get the best results
  • Fast comprehension and learning ability

We're looking forward to hearing from you!

Work in Berlin Recruitment Agency

Skills that work well with our company are: customer service and customer support, sales and marketing, hospitality, retail experience, management experience, finance, appointments, call center experience

Job Types: Full-time, Part-time, Permanent