https://www.fradeo.com/de/kandidaten/deutsch-franzoesische-stellenangebote/it-hotline-service-m-f-x-non-food-retail-en-fr-nl-brussels

IT Hotline Service (m/f/x), Non-food Retail, EN/FR/NL, Brussels

  • Brussels, Belgium
  • 29. Oktober 2023
  • Ref. FRDJOB2023041908495304
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vif Talent

vif Talent is a French-German recruitment consultancy. We recruit competent and multilingual professionals on behalf of German, French and international companies.

Our client: 

Your new employer is a large German retail chain in the non-food sector with more than 2700 stores throughout Europe. Continuously growing, for the entrance on the Belgian market in summer 2023 we are looking for the

IT Hotline Service (m/f/x), Non-food Retail, EN/FR/NL, Brussels

Your advantages:

  • Permanent contract (35 hours)
  • Competitive salary + 14th month + mobile phone
  • Restaurant tickets included 
  • 30 days of holiday/ year
  • Familiar atmosphere and flat hierarchies
  • Possibility to work from home  
  • Professional development perspectives in a fast growing company
  • Detailed onboarding in Germany

Your tasks:

As part of the sales team, you are the store service for IT matters:
  • Telephone support for the shop employees in Flanders and Wallonia 
  • Contact person for problems with cash register systems, cashless payment transactions and mobile data entry
  • Processing and forwarding problem and special cases (for example price changes, discounts, telephones issues, ...)
  • Solving technical problems via remote maintenance or, if necessary, on site in shops

Your profile:

  • Completed training in the service or IT sector and ideally first experience in an IT hotline
  • Very good computer skills (hardware & software) and solid handling of MS Office
  • Languages: English, Dutch and French fluently, German is an advantage
  • Flexibility and a strong service mindset
  • Driving licence (B)

Applying

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