https://www.fradeo.com/de/kandidaten/deutsch-franzoesische-stellenangebote/it-hotline-service-m-f-x-non-food-retail-en-fr-nl-brussels
vif Talent
Our client:
IT Hotline Service (m/f/x), Non-food Retail, EN/FR/NL, Brussels
Your advantages:
- Permanent contract (35 hours)
- Competitive salary + 14th month + mobile phone
- Restaurant tickets included
- 30 days of holiday/ year
- Familiar atmosphere and flat hierarchies
- Possibility to work from home
- Professional development perspectives in a fast growing company
- Detailed onboarding in Germany
Your tasks:
- Telephone support for the shop employees in Flanders and Wallonia
- Contact person for problems with cash register systems, cashless payment transactions and mobile data entry
- Processing and forwarding problem and special cases (for example price changes, discounts, telephones issues, ...)
- Solving technical problems via remote maintenance or, if necessary, on site in shops
Your profile:
- Completed training in the service or IT sector and ideally first experience in an IT hotline
- Very good computer skills (hardware & software) and solid handling of MS Office
- Languages: English, Dutch and French fluently, German is an advantage
- Flexibility and a strong service mindset
- Driving licence (B)