Customer Service Representative FRENCH (m/f/d)

  • Berlin (city)
  • 1. Dezember 2021
  • Ref. FRDJOB2021112903393821
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Majorel Berlin GmbH

We are Majorel. Globally we provide a unique customer service and ensure satisfied end customers. As a service agent/call center agent at Majorel, you are our voice to the customers, and you inspire people from across the entire world every day by providing personal and efficient service. We base everything we do on creativity, excellence, and respect. Our employees are our foundation and our most important capital. Become a part of our team.

  • Full Time or Part Time
  • with/without Professional Experience
We’re hiring at our location in Berlin

Customer Service Representative FRENCH (m/f/d) Majorel Berlin GmbH

What you get

  • we are relentless, resourceful, resilient and agile – all pulling together as One Team
  • support when needed e.g. by coaches
  • interesting tasks in a fast growing and prospective industry
  • jobticket
  • employee benefits
  • easy accessible with car or public transportation
  • opportunity to work from home after successful onboarding

Your profile

  • you like customer services and communication
  • you provide high-quality services to customers
  • excellent french language skills (spoken and written)
  • very good English or German language skills (spoken and written)
  • you are flexible regarding your work schedule
  • you are reliable and responsible

Your challenge

  • provide customer service and support by telephone and e-mail
  • find solutions and its communication to the customer
  • handling with administrative issues, considering guidelines and instructions of our client
  • research by using databases to solve customer requests
  • documentation of processes, work with relevant IT-systems and databases
  • develop solutions and action plans within your team and in collaboration with our client
  • ownership and responsibility within your scope of duties