Project Manager / Change manager

Description de l'entreprise

Chez Coface, nous faisons avancer le commerce chaque jour.
Nos 5 200 experts, représentant plus de 80 nationalités dans 58 pays, sont unis par une mission commune : aider les entreprises à naviguer dans l’incertitude en leur donnant les moyens de prendre les bonnes décisions et de commercer plus intelligemment dans un monde complexe.
Avec près de 80 ans d’expérience internationale, nous proposons aux entreprises une gamme complète de solutions : assurance-crédit, informations d’entreprise, recouvrement de créances, assurance risque unique, cautions, affacturage — le tout porté par un patrimoine de données unique, une technologie de pointe, de l’innovation et une compréhension approfondie de l’économie mondiale.
Rejoindre Coface, c’est intégrer une organisation internationale soudée, où vos idées comptent.
Nous cultivons une culture d’apprentissage, de collaboration et d’inclusion, où vous avez des responsabilités et pouvez constater l’impact de vos actions.

Façonnez l’avenir du commerce avec nous.
Rejoignez les Happeners !

Description du poste

As part of the Group Brokers department, you will evolve in a dynamic team working on multiple different topics, in close collaboration with an international network in more than 70 countries, but also in collaboration with other Group departments (IT, Legal, Marketing & Innovation, Transformation Office,…). As a project manager in the team, you will be involved in the following missions:

Project Manager / Change manager

• Drafting specifications and defining the roadmap
• Organization of steering and project committees
• Monitoring commercial performance (10 countries) and analyzing broker commercial activity
• Training of internal and external users, preparation of training materials
• Support and assistance to local and regional entities
• Monitoring of KPIs
• Monitoring of data quality
• Management and steering of the global document repository for broker documents
• Set up a communication plan (release notes, newsletter, etc)

Some examples of diverse missions in the past years:

• Implementation of ABCD Workflow to centralize Broker derogatory commissioning agreements
• Organization of the Coface annual event for brokers worldwide
• Leading projects
• Cartography of the processes, market practices and rules for broker management in +70 countries

Qualifications

• Business school or university, Master’s in management, finance or marketing.
• At least 2 years of experience, exposure in project management and international work environment or with strong,proven project-related skills, experience in trade credit insurance it is preferable.
• Qualities, Skills required: rigor and flexibility, respect of deadlines and commitments, negotiation skills, representation and communication skills.
• Strong problem-solving abilities and decision-making skills in dynamic situations.
• Good writing skills as well as interpersonal skills that allow you to have good contacts with interlocutors.
• It is necessary to be operational both in French and English (both written and oral). The practice of a second language (German, Spanish and French) is a plus.

Informations supplémentaires